Effective Date: January 1, 2021
Last Updated: March 27, 2026
Welcome to Butterfly Moon Home Decor ("we," "us," or "our"). We understand the importance of privacy and are committed to protecting the personal information that you provide when visiting our website or placing an order with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Definitions
- Personal Information: Any information that can be used to identify an individual, such as name, email address, mailing address, or phone number.
- Customer: An individual who visits our website, places an order, or provides us with personal information.
- Website: www.butterflymoonhomedecor.com
2. Information We Collect
We collect information to provide you with our products and services. The types of information we collect include:
Information You Provide Directly:
- Contact Information: Name, email address, mailing address (for billing and shipping), and phone number.
- Order Details: Information about the products you purchase, including design choices, personalization text, and wood type.
- Payment Information: For custom orders where a direct payment method is used, we may collect billing information (though we strongly recommend using a third-party payment processor).
- Communications: Information you provide when contacting us via email, our website, or on social media.
Information Collected Automatically (Cookies and Tracking):
- Device Information: IP address, browser type, operating system, and the device you use to access our website.
- Website Usage Data: Information about how you interact with our website, such as the pages you visit, the links you click, and the time spent on each page.
- Cookies: We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and show you personalized ads. You can manage your cookie preferences in your browser settings.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process your orders, create custom products, ship your purchases, and communicate with you about your order status.
- Customer Service: To respond to your inquiries, provide support, and address any issues you may have.
- Communication: To send you transaction-related communications, updates about our products and services, and promotional offers (with your consent, where required).
- Website Improvement: To analyze website usage, troubleshoot problems, and make enhancements to our website.
- Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors (e.g., [List specific processors like Stripe, PayPal, Square]), shipping carriers (e.g., [List specific carriers like USPS, UPS, FedEx]), and email service providers. These service providers are only allowed to use your information for the specific purposes we direct.
- Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with other third parties with your explicit consent.
5. How We Safeguard Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. We use security technologies and procedures, such as:
- Secure Payment Processing: We strongly recommend using trusted third-party payment processors that use industry-standard security measures (e.g., PCI compliance) to protect your payment information.
- Secure Data Storage: If we store your information, we use secure servers and take reasonable steps to restrict access to only authorized personnel.
- Data Minimization: We only collect and store the information that is necessary for the purposes outlined in this policy.
6. Your Rights (GDPR/EU/UK/CCPA/US)
Depending on your location and the laws that apply to you (e.g., GDPR in the EU/UK or CCPA in California), you may have certain rights regarding your personal information, including:
- Right of Access: The right to request a copy of the personal information we hold about you.
- Right to Rectification: The right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): The right to request that we delete your personal information, subject to certain exceptions.
- Right to Restrict Processing: The right to request that we limit the processing of your personal information.
- Right to Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your personal information, including for direct marketing purposes.
- Right to Opt-Out (CCPA): California residents have the right to opt-out of the "sale" of their personal information (as broadly defined by the CCPA). We do not sell personal information.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law (e.g., for tax or legal compliance). When we no longer need to retain your information, we will securely delete or anonymize it.
8. International Data Transfers
If you are located outside of the United States of America, please note that your personal information may be transferred to, and processed in, the United States of America, where the data protection laws may differ from those in your jurisdiction. By providing your information, you consent to this transfer.
9. Children's Privacy
Our products and website are not directed to children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or placement of orders after any modifications constitutes your acceptance of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:
Butterfly Moon Home Decor
info@butterflymoonhomedecor.com